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Tuesday, 03 March 2020

Department for Education Coronavirus helpline

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We are continuing to keep you updated on the government’s response to COVID-19 (Coronavirus).

Department for Education Coronavirus helpline

The DfE has launched a new helpline to answer questions about COVID-19 related to education.

Staff, parents and young people can contact the helpline as follows:

  • Phone: 0800 046 8687
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Opening hours: 8am to 6pm (Monday to Friday)

No school should close in response to a suspected (or confirmed) COVID-19 case unless directed to do so by Public Health England.

The importance of hygiene Personal hygiene is the most important way we can tackle COVID-19. Please help us in sharing simple and effective hand hygiene messages.

Where to find the latest information

Updates on COVID-19: https://www.gov.uk/coronavirus

Guidance for educational settings: https://www.gov.uk/government/publications/guidance-to-educational-settings-about-covid-19

Travel advice for those travelling and living overseas: https://www.gov.uk/guidance/travel-advice-novel-coronavirus

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